Privacy Policy

At Lead Check LLC we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, request our services, schedule an inspection, submit an online form, or otherwise interact with us (collectively, the “Services”).

By accessing or using our website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Request a quote or estimate.

• Schedule a lead inspection or testing service.

• Complete a contact form.

• Request information about our services

• Contact us by phone, email, or text message.

• Request a lead risk assessment or clearance examination.

• Submit questions regarding lead-safe compliance.

• Communicate with our customer support team.

Depending on your interaction with us, we may collect:

• Full name

• Email address

• Phone number

• Property address

• Billing address (if applicable)

• Property owner or property management information

• Company or organization name

• Inspection or testing requirements

• Appointment preferences

• Photos or documents you voluntarily provide

• Any additional information relevant to your request

Providing this information is voluntary; however, certain information may be necessary for us to schedule appointments, provide accurate estimates, complete inspections, or prepare required reports.

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to your inquiries and requests.

• Schedule inspections, testing, and appointments

• Provide lead inspection, lead risk assessment, dust wipe sampling, and clearance examination services.

• Prepare inspection reports and documentation.

• Communicate appointment confirmations and reminders.

• Send service-related updates

• Respond to customer support requests.

• Improve our website and customer experience.

• Maintain accurate business records.

• Process invoices and payments where applicable

• Comply with federal, state, and local laws and regulations.

• Protect our legal rights and prevent fraud or misuse.

We only use your personal information for purposes consistent with the services you request.

SMS Communication & Consent

If you provide your mobile phone number on our website or during scheduling, you consent to receive text messages from Lead Check LLC regarding your requested services.

These communications may include:

• Appointment confirmations

• Appointment reminders

• Scheduling updates

• Inspection status notifications

• Service follow-ups

• Customer support communications

• Requests for additional property information

• Report availability notifications

If you choose to receive promotional communications, you may also receive occasional updates regarding our services, company news, or special offers.

Message frequency may vary depending on your interaction with us.

Standard message and data rates may apply based on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website or by phone.

We do not sell, rent, or share your mobile phone number with third parties for marketing or promotional purposes.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through your browser or device.

This information may include:

• IP address

• Browser type and version

• Operating system

• Device type

• Internet service provider

• Pages viewed

• Time and date of your visit

• Referring website

• Clickstream data

• General website usage statistics

This information helps us:

• Improve website performance

• Maintain website security

• Analyze visitor behavior

• Troubleshoot technical issues

• Enhance user experience

• Improve our services

Most of this information is collected in aggregate form and generally does not directly identify individual users.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve website functionality and better understand how visitors interact with our website.

Cookies may help us:

• Remember user preferences

• Improve website performance

• Analyze website traffic

• Enhance website security

• Measure marketing effectiveness

• Improve overall user experience.

Most web browsers automatically accept cookies. You may disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

Information Sharing

Lead Check LLC respects your privacy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information only when necessary to operate our business and provide our services. These trusted third parties may include:

• Scheduling and appointment software providers

• Customer communication platforms

• Payment processing providers

• Website hosting companies

• Cloud storage providers

• Technology support providers

• Licensed inspectors or contractors working on your requested service (when applicable)

These providers are contractually required to protect your information and may only use it to perform services on our behalf.

We may also disclose information when:

• Required by applicable law

• Responding to lawful government requests

• Protecting our legal rights

• Preventing fraud or illegal activities

• Protecting the safety of our employees, customers, or the public

Inspection Reports & Property Information

As part of providing lead inspection and compliance services, we may collect information related to your property, including inspection findings, sampling data, photographs, notes, and reports.

This information is used solely to perform requested services, prepare required documentation, maintain inspection records, and comply with applicable regulations.

Inspection reports may be shared only with authorized individuals, including the property owner, authorized representatives, or government agencies when legally required.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain business records

• Comply with legal obligations.

• Resolve disputes

• Enforce agreements

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information using commercially reasonable security measures, no method of electronic transmission or data storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Lead Check LLC is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party website they visit.

Children’s Privacy

Our Services are intended for adults and property owners, landlords, property managers, contractors, and real estate professionals.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where applicable.

• Request information regarding how your data is used

To exercise any applicable privacy rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

Lead Check LLC may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page along with the revised Effective Date.

Your continued use of our website or Services after changes become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is collected, used, or protected, please contact us using the information available on our Contact Page.
Lead Check LLC

Email: [Your Business Email]